FAQs

Delivery

We currently ship to the following Durham Region municipalities - Ajax, Brock, Clarington, Oshawa, Pickering, Scugog, Uxbridge, Whitby/Brooklin.

Orders are processed on the Sunday at midnight of every week. From there, your order is packaged and sent out for delivery on the Wednesday.

Deliveries are scheduled for 9am - 4pm on Wednesday. Due to order volume, we are unable to give you a closer time window.

Orders are frozen and placed in thermal coolers to ensure proper temperature is maintained. Once you receive your order, we recommend that items are placed directly into the freezer or into the fridge if you intend to use them right away.

Yes! Our boxes can go directly into the recycling and bags can be reused for a variety of purposes.

Due to COVID-19 restrictions and the safe handling of our products. Bags cannot be returned.

Bags are free with your order.

Once orders are fulfilled, we are unable to modify them from our end.

General

We are based in the Durham Region and founded by 3 Whitby locals in 2020.

Not at the moment, we are currently just a digital ordering platform for premium quality meat, seafood, and plant based products.

You might be out of our current delivery radius. If this is not the case, please reach out to us at info@protein2u.ca and we can adjust this accordingly.

Nope! No contracts, hidden pricing, or subscriptions. Simply order what you want, when you want.